Last Updated: November 9, 2025
Your privacy is important to us. This policy explains how Jubilee collects, uses, and protects your personal information.
Welcome to Jubilee ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using Jubilee's services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
When you register for Jubilee, we collect the following information:
When you use our service, we automatically collect:
We may receive information from:
We use your personal information for the following purposes:
Process and manage your bi-weekly mortgage payments automatically
Calculate your savings, generate amortization schedules, and provide financial insights
Process your subscription payments and manage your account
Send payment confirmations, account updates, and important notices
Protect your account and detect unauthorized activity
Analyze usage patterns to improve features and user experience
Comply with legal obligations and regulatory requirements
Send promotional materials and updates (with your consent)
We may share your information in the following circumstances:
We work with trusted third-party service providers who assist us in operating our business:
These service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.
We may disclose your information if required to do so by law or in response to:
If Jubilee is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We may share your information for any other purpose with your explicit consent.
We take the security of your personal information seriously and implement industry-standard measures to protect it:
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
We use Plaid's banking infrastructure, the same technology trusted by Venmo and Coinbase
Our systems meet SOC 2 Type II standards for security and availability
Strict access controls and multi-factor authentication for our team
Firewalls, intrusion detection, and regular security audits
24/7 monitoring for suspicious activity and security threats
To minimize risk, we never store:
You have several rights regarding your personal information:
You have the right to:
You can update your personal information directly through your account settings. If you need assistance, contact us at charles@chazbit.com.
You have the right to request deletion of your personal information. To delete your account:
Note: We may retain certain information as required by law or for legitimate business purposes (e.g., transaction records for tax purposes).
You can opt out of marketing emails by:
Note: You cannot opt out of essential service emails (payment confirmations, security alerts, etc.).
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for responding to DNT signals, so we do not respond to them.
Depending on your location, you may have additional rights:
You have similar rights to California residents under your state's consumer privacy laws.
You have the right to opt out of the sale of your personal information. We do not sell personal information.
To exercise any of these rights, email us at charles@chazbit.com or use the in-app contact form. We will respond within 30 days.
Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (temporary) and persistent cookies (remain after you close your browser).
You can control cookies through:
We may also use:
Jubilee integrates with several third-party services. Each has its own privacy policy:
Purpose: Bank account connection and verification
Data Shared: Bank account information, transaction data
View Plaid Privacy Policy →Purpose: Payment processing for subscriptions
Data Shared: Payment information, billing details
View Stripe Privacy Policy →Purpose: ACH payment processing
Data Shared: Bank account details, payment instructions
View Melio Privacy Policy →Purpose: Usage analytics and insights
Data Shared: Anonymized usage data, device information
View Google Privacy Policy →Jubilee is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
If you are under 18, please do not:
If we learn that we have collected personal information from a child under 18, we will delete that information immediately. If you believe we may have collected information from a child, please contact us at charles@chazbit.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
When we make material changes to this Privacy Policy, we will:
Your continued use of Jubilee after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should discontinue use of our services and contact us to close your account.
We maintain a history of previous versions of this Privacy Policy. You can request prior versions by emailing charles@chazbit.com.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Jubilee Privacy Team
1207 Delaware Ave #1253
Wilmington DE 19806
For EU residents or complex privacy inquiries, you may contact our Data Protection Officer at: charles@chazbit.com
If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have the right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your data within 90 days, except for information we are required to retain by law.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. Any financial calculations or recommendations provided by Jubilee are based on the information you provide and are subject to your review and approval.